Help / First alpha

Alcove LP support

The fastest support path during the alpha is Send Beta Feedback on Alcove LP's page in the TestFlight app. You can include a screenshot and a short description of what happened.

Connecting Apple Music

Tap Connect Apple Music in Alcove LP and allow access when iOS asks. If access was previously denied, open iPhone Settings, find Alcove LP, and allow Media & Apple Music access before trying again.

Catalog search or playback is unavailable

Apple Music catalog access and full-track playback depend on Apple's service, your region, network connection, and an active subscription. The two built-in demo albums remain available without connecting Apple Music.

Your shelf, queue, notes, and history

These stay on your device. Alcove LP does not have an account or cloud backup. History can be reset per album or cleared from the History tab. Deleting the app removes local Alcove LP data, subject to Apple's device and backup behavior.

What to include with feedback

• What you were trying to do.
• The album or screen involved.
• What you expected and what happened instead.
• A screenshot, when it does not contain anything you want to keep private.

Do not include your Apple ID password, payment information, or private listening notes.

Current scope

The first alpha is for iPhone and Apple Music. LP mode is available now. Spotify, TIDAL, cassette mode, 8-track mode, desktop, and Apple TV are not part of this build.